There have been many questions
about our new program! We hope that you will be able
to find the answer to your question here.
Hopefully we have provided
an answer to your question. If you need any additional assistance,
please click
here to go to our contact page.
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How do I use my local or toll-free pin number?
You
can give your FreeBeeps number out to others to leave
you voice messages, page you and send you fax. You
can pick up your messages in more than one way!
1)
Go to http://www.freebeeps.com/default.asp
main page log-in to your message center. Use the
FreeBeeps phone number and security code you were emailed
at the time of cygnet. If you have a toll-free number
with an extension all you need to enter is your
4 or 5 digit extension number and security code.
From
your message center you can listen to voice mail
messages, check faxes, Instant Messages and Pages
that have been sent to you.
Local
numbers -
• Dial your pager number
• During the greeting "At the tone, please leave
a message" interrupt by hitting the * key
• Enter the security code e-mailed to you at the
time of sign up.
• This gives you the option to record a greeting
and listen to your messages.
Toll
Free w/extension -
• Dial 1-888-487-9025
• At the "welcome to message center please enter
a mailbox number" enter your extension number
• At the tone please record a message and hit the
* key
• At the "please enter your security code" enter
the security code e-mailed to you when you signed
up
• This gives you the option to record a greeting
and listen to your messages.
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How can I change my FreeBeeps number?
Once
you have been issued a pager number, which is the
number you are required to use unless you decide
to upgrade to the personal toll free number. If you
made a mistake during ordering and selected the wrong
type of number then you can email us or call us to have it
changed.
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How can I get my e-mail on my pager?
To receive emails on your pager, sign up for a
FreeBeeps email account and then select YES to
whether or not you want to receive email notifiction
on your pager.
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Will the Advertisements annoy me?
NO.
The Advertisements are beneficial based on your
demographics and will appear on your pager's screen
when you are being paged by another person. Most
people find the advertisements and coupons useful
in saving them money.
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I ordered a toll-free extension number and don't
know how to retrieve my messages:
Local
numbers -
• Dial your pager number
• During the greeting "At the tone, please leave
a message" interrupt by hitting the * key
• Enter the security code e-mailed to you at the
time of sign up.
• This gives you the option to record a greeting
and listen to your messages.
Toll
Free w/extension -
• Dial 1-888-487-9025
• At the "welcome to message center please enter
a mailbox number" enter your extension number
• At the tone please record a message and hit the
* key
• At the "please enter your security code" enter
the security code e-mailed to you when you signed
up
• This gives you the option to record a greeting
and listen to your messages.
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What if my security code doesn't work?
Did
you forget it or perhaps you typed in the wrong
e-mail address when you signed up? If so, you can
visit www.freebeeps.com and have your security
code reset.
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What is the length of time for my voicemail?
Voicemail
on toll-free extension numbers:
3 minute greeting and 3 minute incoming messages,
with 30 days storage!
Voicemail on local numbers:
3 minute greeting with 3 minute incoming messages,
with 30 days storage!
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What If I have a problem with pager not receiving
pages?
N350-
Once you turn the pager on, check to see if there
is an ok symbol in the upper left hand corner of
pager. If you see the OK symbol the pager is powered
up and should be receiving signals. If you're still
not receiving pages then you need to take the battery
out of the back of pager and write down the capcode
number which is the littlest number on the left
side and have the number ready to read to the pager
technician @ 561-636-3733.
Communicator
II- Once you turn the pager on, check to see if
there is a circle in the upper left hand corner
indicating the pager is powered up and should be
receiving signal. If you're still not receiving
pages then you need to have your pager handy which
has the capcode written on the back and you will
need to read this to the pager technician @ 561-636-3733
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I want to change my existing number?
Once
you have been issued a pager number, which is the
number you are required to use unless you decide
to upgrade to the personal toll free number that
will be available soon.
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Do we have a secure server?
Yes,
secured by Veri-Safe.
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How do I set up my voicemail?
Local
numbers -
• Dial your pager number
• During the greeting "At the tone, please leave
a message" interrupt by hitting the * key
• Enter the security code e-mailed to you at the
time of sign up.
• This gives you the option to record a greeting
and listen to your messages.
Toll
Free w/extension -
• Dial 1-888-487-9025
• At the "welcome to message center please enter
a mailbox number" enter your extension number
• At the tone please record a message and hit the
* key
• At the "please enter your security code" enter
the security code e-mailed to you when you signed
up
• This gives you the option to record a greeting
and listen to your messages.
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My credit card will not process?
Make
sure you are putting double digits for the single
months (i.e. 07/02)
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My security code does not work. What do I do?
Your
security code was e-mailed to you when you first
signed up. If you no longer have your security code,
you may go to our security code retrieval page located
at the frequently asked questions page.
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How does my pager receive text messages?
Friends
and family can go on line to the FreeBeeps main page and
select send a message and it will allow them to
send a text message directly to your pager.
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